Cosmasol — Practice management + AI Start your 14-day trial
01
Agent 1 of 4 · Website chat and forms

Website agentAI chat that answers every website inquiry and books the consultation.

Patients decide on your website, often after hours. The website agent answers every chat and form inquiry in seconds, 24/7, from your clinic’s information, and offers a consultation time. Your team sees every conversation in the AI CRM.

What the agent does

Answers every chat and form inquiry in seconds, 24/7, from your clinic’s own information — procedures, price ranges, surgeons, availability — and offers a consultation slot.

What you get back

Your marketing spend converts on the first visit, not after a callback the next afternoon.

Website chat · yourclinic.com
11:12 pm · after hours
AI agent
Is there financing for a mommy makeover?
Yes. We offer monthly payment plans, and your coordinator will go through the options with you at the consultation. Would you like to book one? Tue, Oct 7 at 3:00 pm or Fri, Oct 10 at 11:30 am are open.
Friday please. I’m Jenna — 415 555 0138.
Thank you, Jenna. You’re booked for Fri, Oct 10 at 11:30 am. A confirmation is on its way to your phone.
New patient from website chat · Consultation booked · Financing question noted for the coordinator
The leak

You spend on ads, SEO and people to bring patients to your website — and the website is where they decide. Then they meet a form that says “we’ll get back to you”. Nobody is there at 11 pm to answer the one question standing between them and a consultation.

How it works

From a question at 11 pm to a booked consultation.

1

A patient asks a question

On your website chat or contact form — late at night, on a Sunday, whenever it suits them.

2

The agent answers in seconds

From your clinic’s approved information: procedures, price ranges, surgeons, financing and availability.

3

The consultation is booked

The agent offers times and books. Your team gets the name, number, procedure of interest and the whole conversation.

What patients ask it

Procedure detailsPrice rangesFinancing and payment plansWhich surgeon to seeConsultation availabilityRecovery timeClinic hours
Complimentary with the website agent

A website inquiry form, included.

Some patients would rather fill in a form than chat. The website agent comes with an inquiry form at no extra cost, and every form goes straight into the AI CRM, next to your chats.

Every form lands in the AI CRM

Name, phone, procedure of interest and message — no copying from email.

Followed up like a chat

Your team sees form inquiries in the same place as every other patient conversation.

Complimentary with every agent

Every conversation lands in the AI CRM.

The AI CRM comes complimentary with every agent and works with your EHR. Your team sees each patient, where they came from, the procedure they asked about and the whole conversation.

Update a price or your hours once — every agent knows immediately. Answers come only from your approved clinic information. When staff move on, nothing is lost — the agents record every patient conversation and keep it in your practice.
See the AI CRM
“It’s pretty incredible using Cosmasol for AI chat and call support. You don’t want to lose a potential opportunity—it’s very persistent.”
Dr. Mark EpsteinDr. Mark EpsteinPlastic surgeon, New York
Watch the video
Questions

Questions about the website agent

More in the FAQ, or ask us directly.

Only from your clinic’s approved information — procedures, price ranges, surgeons, hours and availability. Update it in the AI CRM and the agent has the change immediately.

Yes. The agent offers open times and books the consultation, and a confirmation goes to the patient’s phone.

No. It answers both chat and form inquiries, so every patient who reaches out on your website gets a reply in seconds instead of “we’ll get back to you”.

We set it up for you from your clinic’s information and help you at every step. Most practices are live within 48 hours.

Yes. An inquiry form is complimentary with the website agent, and every form goes straight into the AI CRM.

See the agents working in your practice.

Try the website agent for 14 days. We set it up for you from your clinic’s information, help you at every step, and most practices are live within 48 hours. See pricing

Start your 14-day trialBook a demo

The other agents

Social media agentReplies to every DM the moment it arrives and moves it to a booked consultation. Calls agentAnswers the calls your front desk can’t, collects the details and books. Follow-up agentBrings past patients and unbooked inquiries back, with your team approving every message. AI CRMComplimentary with every agent. Works with your EHR.