Cosmasol — Practice management + AI Start your 14-day trial
02
Agent 2 of 4 · Instagram, Facebook, WhatsApp

Social media agentInstant replies to Instagram, Facebook and WhatsApp messages that turn into booked consultations.

Patients message you while scrolling after dinner or late at night. The social media agent replies the moment a message arrives, in your clinic’s tone and from your clinic’s information, and moves the conversation to a booked consultation.

What the agent does

Replies to Instagram, Facebook and WhatsApp messages the moment they arrive, in your clinic’s tone and from your clinic’s information, and moves the conversation to a booked consultation.

What you get back

The work you put into social turns into consultations instead of unread DMs.

Instagram DM · @yourclinic
9:47 pm · after hours
AI agent
Hi! Do you do rhinoplasty consultations? Roughly what does it cost?
We do. A rhinoplasty consultation with Dr. Morgan is $150, credited toward surgery if you go ahead. Would Thu, Oct 2 at 5:30 pm or Sat, Oct 4 at 10:00 am suit you?
Thursday works.
Booked — Thu, Oct 2 at 5:30 pm. We’ve texted you a confirmation and a short intake form so the visit is about you, not paperwork.
Added to the lead board · Consultation booked · Handed to Maria at the front desk for 8:30 am
The leak

Your team puts hours into Instagram and Facebook. Patients message you when it suits them — scrolling after dinner, late at night, on weekends. If the reply comes the next afternoon, the moment of interest has passed, and the effort behind the post goes with it.

How it works

From a late-night DM to a booked consultation.

1

A patient sends a message

On Instagram, Facebook or WhatsApp — about a procedure, a price or a post they saw.

2

The agent replies right away

In your clinic’s tone, from your approved information, and offers consultation times.

3

Your front desk takes over

The booking and the whole conversation are on the lead board, ready for your team in the morning.

What it handles

Instagram DMsFacebook messagesWhatsApp messagesFacebook and Instagram commentsProvider credentialsConsultation pricingProcedure questionsBooking and confirmations
Complimentary with every agent

Every conversation lands in the AI CRM.

The AI CRM comes complimentary with every agent and works with your EHR. Your team sees each patient, where they came from, the procedure they asked about and the whole conversation.

Update a price or your hours once — every agent knows immediately. Answers come only from your approved clinic information. When staff move on, nothing is lost — the agents record every patient conversation and keep it in your practice.
See the AI CRM
“A huge boon to our practice — in terms of patient education, patient retention and patient acquisition.”
Dr. Chuma Chike-ObiDr. Chuma Chike-ObiBoard-certified plastic surgeon · Founder, 360 Plastic Surgery, Austin, TX
Watch the video
Questions

Questions about the social media agent

More in the FAQ, or ask us directly.

Instagram, Facebook and WhatsApp. Replies and bookings from every platform land on the same lead board in the AI CRM.

Yes. It replies in your clinic’s tone and only from your approved information.

Yes. Your team sees every conversation and can pick it up at any point, with the full history in front of them.

Yes — 24/7, including evenings and weekends, when many messages arrive.

See the agents working in your practice.

Try the social media agent for 14 days. We set it up for you from your clinic’s information, help you at every step, and most practices are live within 48 hours. See pricing

Start your 14-day trialBook a demo

The other agents

Website agentAnswers every chat and form inquiry in seconds, 24/7, and books the consultation. Calls agentAnswers the calls your front desk can’t, collects the details and books. Follow-up agentBrings past patients and unbooked inquiries back, with your team approving every message. AI CRMComplimentary with every agent. Works with your EHR.