After hours or when every line is busy, the calls agent picks up — usually on the second ring. It answers from your clinic’s information, collects what your team needs and books the consultation.
Answers every call your front desk can’t, with your clinic’s information. For a first-time caller it collects the name, contact details, procedure of interest and preferred times, and books — so your team takes over with everything already in hand.
No missed patient, and a first impression that already feels personal before anyone on your team picks up.
After hours, most clinics forward calls to an answering service or an offshore center that takes a message. For a patient moving an appointment — or a new patient calling for the first time — that message-taker is the experience of your practice.
After hours, at lunch, or while your front desk is on another line.
It answers questions from your clinic’s information. For a new patient it collects the name, number, procedure of interest and preferred times.
The consultation is booked, a confirmation and intake form go out by text, and your team sees the call on the lead board.
The AI CRM comes complimentary with every agent and works with your EHR. Your team sees each patient, where they came from, the procedure they asked about and the whole conversation.
“We’re leaving roughly $2 million on the table from slow to respond if a lead came in.”
No. It answers the calls your team can’t — after hours and when lines are busy — then hands each one to your team with everything already collected.
Name, contact details, procedure of interest and preferred times — and it books the consultation when the caller is ready.
An answering service takes a message. The calls agent answers the patient’s questions from your clinic’s information and books the consultation on the call.
The patient gets a text confirmation and a short intake form. Your team sees the call on the lead board in the AI CRM.
Try the calls agent for 14 days. We set it up for you from your clinic’s information, help you at every step, and most practices are live within 48 hours. See pricing
