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FAQ

Got Questions? We've Got Answers.

Frequently Asked Questions

Find quick answers to common questions about Cosmasol's features, setup, security, and support. Whether you're just exploring or already using our platform, this section helps you get clarity-fast.

Getting Started

Our solution is built for aesthetic clinics, dermatology centers, and plastic surgery practices. Whether you're a solo provider or managing multiple locations, our tools scale with your needs.
Yes. Cosmasol provides complimentary secure data migration from your current system, including patient records, appointments, and notes. We ensure a smooth transition with support throughout the migration process.
Of course! Click the "Book a Demo" button to schedule a personalized walkthrough with one of our experts.

Features & Functionality

We offer real-time, HIPAA-compliant messaging, personalized appointment reminders, and automated follow-ups-helping you build lasting patient relationships and increase retention.
From front desk check-ins to marketing campaigns and treatment reminders, our AI-powered automation helps eliminate manual tasks so you can focus on delivering care.
Yes. Our platform supports centralized management for multi-location clinics, giving you unified access to schedules, reports, staff, and patient data across all branches.
Our performance dashboard gives you real-time insights into clinic operations, finances, and patient trends-empowering you to make informed, data-driven decisions.

Security & Compliance

Absolutely. Data privacy and compliance are at the core of our platform. We meet all U.S. HIPAA standards to ensure your practice and patient data are secure.
Cosmasol uses end-to-end encryption, role-based access, secure cloud hosting, and regular audits to protect sensitive information.

Billing & Support

We offer 24/7 email and chat support, onboarding assistance, and a dedicated success manager for premium plans.
Billing is subscription-based with monthly or annual plans. You can manage billing preferences directly in your account settings.